Postmortem -
Read details
Dec 10, 13:30 UTC
Resolved -
The issue has been identified and fully remediated. All services are now functioning as expected.
A comprehensive incident report, including the root cause analysis and corrective measures, will be provided once the review is complete.
We appreciate your patience and understanding.
Dec 10, 12:20 UTC
Monitoring -
AWS scan recovery has been completed.
The US region has now been fully restored and validated, and all AWS scans are operating normally across all regions.
We are currently assessing the full impact and conducting a root-cause analysis. We will share additional details once the review is complete.
The environment is currently under close monitoring to ensure continued stability.
Dec 9, 22:05 UTC
Update -
We continue AWS scans recovery - The following regions have been fully restored and validated: SA, ID, IN, AU, EU
We are continuing work to restore functionality in the remaining regions: US
We are re-scanning impacted accounts to restore all missing assets and alerts.
We will fully unblock AWS scans after the process will complete.
Dec 9, 19:02 UTC
Update -
We are currently recovering from an issue that caused some AWS assets to be mistakenly hidden in the platform and certain alerts to be incorrectly marked as closed.
The following regions have been fully restored and validated: SA, ID, IN, AU
We are continuing work to restore functionality in the remaining regions: US, EU
A fix has been deployed, and we are re-scanning impacted accounts to restore all missing assets and alerts.
We will fully unblock AWS scans after the process will complete.
Dec 9, 16:41 UTC
Update -
We have deployed a fix across all regions and have begun validation.
The following regions have been fully restored and validated: SA, ID, AU.
We are continuing work to restore functionality in the remaining regions: US, EU, IN.
Dec 9, 14:36 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 9, 08:29 UTC
Investigating -
We are currently investigating an issue affecting Orca Security scans.
At this time, AWS (only) scans will be blocked, and some assets may be missing or not updated, as a result of the ongoing issue. We are still determining the full scans impact.
There is no impact to the Orca Security UI or API, and all non-AWS vendor scans continue to operate normally.
Our engineering team is actively working to identify the root cause and restore full service. We will provide updates as more information becomes available.
Dec 9, 07:27 UTC